FAQ2018-12-30T17:10:17+00:00

FAQ

Are the Limitless products available in my country?2018-12-30T18:24:43+00:00

Since we use Stripe as our single payment processor, we are currently limited to those countries in which Stripe is available. You can find out if your country takes Stripe payment by clicking here.

How can I connect with your support team?2018-12-30T18:21:52+00:00

Simple, you can contact us via our Support Page. Simply fill in your details and let us know exactly your question or problem you are having. We will get back to you at the earliest possible opportunity.

Do you offer any free training?2018-12-30T18:18:16+00:00

You can sign-up for our free ‘Dominate Your Game’ 3-part video series on our homepage. This free short course will outline the tools and strategies of how the best performers become truly world class.

Can I get a free trial for your programs?2018-12-30T18:16:08+00:00

Apologies, we do not currently run free trials for any of our programs. We do, however, have a 30-day risk-free refund policy, if for some reason you are unhappy with the online program that you have purchased.

What payment methods do you accept?2018-12-30T18:13:54+00:00

Currently we use Stripe as our payment processor. The accept all major debit and credit cards. If you require an alternative payment method, please do not hesitate to Contact Us.

How do I purchase one of your programs?2018-12-30T18:11:23+00:00

We have a similar sales process for each of our online programs:

  1. Direct yourself to the Academy Page at https://limitlesslab.com/academy
  2. Click on the image for the program that you are interested in purchasing.
  3. You will be re-directed to the sales page for that particular program.
  4. Scroll to the ‘Buy Now’ button, click it and you will be re-directed to the checkout page.
  5. Complete your details on the checkout page (payment card details, address, etc.) and click ‘Submit’
  6. Your payment will automatically be processed and you will re-directed to a Thank You page.
  7. You will also receive an email confirming your purchase and details of how to access the program.

If you have any problems at any point, please contact the support team via our Contact Us page.

What is your refund policy?2018-12-30T18:05:47+00:00

We offer a 30-day no-questions asked refund policy from the date of product purchase. After this date, we don’t accept any refund requests. Note this applies to the 100% online programs only, and not for any personal coaching product or service.

Do your products come with a guarantee?2018-12-30T17:16:22+00:00

We offer a 30-day no-questions-asked refund policy from the date of purchase. We do not, however, guarantee results. Whether it’s optimising your health and fitness or looking for world-class performance and productivity, we can provide you with best-in-world training, but that means absolutely nothing, if you’re not willing to put in the hours.

Where is Limitless Lab based?2019-05-18T20:34:06+00:00

Limitless Lab is based in the UK with the following registered office:

Kemp House, 160 City Road, London, UK, EC1V 2NX

When was Limitless Lab founded?2019-05-18T20:37:06+00:00

The idea was conceived in early 2018 and incorporated Limitless Lab Ltd. We subsequently acquired the limitlesslab.com domain in May 2019.

The website was designed and launched in May and June 2019, respectively.

Who’s David G, and what’s his role in Limitless?2018-12-29T20:42:03+00:00
Do you sell Nootropics like those in the film Limitless?2018-12-29T20:41:19+00:00

Er no, we don’t. That’s not to say we’re not aware of them, or don’t support their use. If you scour through our articles section, you’ll find some interesting articles pertaining to the use of nootropics in the area of human performance.

Can I download the program and play the videos offline?2018-12-29T20:36:33+00:00

To protect our intellectual property, it is not possible to automatically download the videos from the membership site. We have, however, included a downloadble MP3 audio version of each video, plus a PDF workbook for each lesson.

You will have lifetime access to the online members’ area, so you will be able to access the videos anytime you have internet connectivity.

I didn’t receive email confirmation of my product purchase, what should I do?2018-12-29T20:31:28+00:00

Immediately after purchase, you should have received an email (please wait 15-30 minutes) confirming your login details to the membership area.

If you have not purchased a product from us before, you will be asked to create an account (name, email address and password) before accessing the program.

If you have forgotten your password, simply click on the ‘forgotten password’ link on the login page. You will be asked to submit your email address, whereby an email will be immediately sent to your inbox asking you to reset your password.

If you have lost all of the above, or have never received the confirmation email or haven’t got a clue what to do, please use the contact us page, let us know exactly the details of your problem, and we’ll get back to you as quickly as possible

I’ve purchased a program, but can’t access it, what should I do?2018-12-29T20:30:51+00:00

Immediately after purchase, you should have received an email (please wait 15-30 minutes) confirming your login details to the membership area.

If you have not purchased a product from us before, you will be asked to create an account (name, email address and password) before accessing the program.

If you have forgotten your password, simply click on the ‘forgotten password’ link on the login page. You will be asked to submit your email address, whereby an email will be immediately sent to your inbox asking you to reset your password.

If you have lost all of the above, or have never received the confirmation email or haven’t got a clue what to do, please use the contact us page, let us know exactly the details of your problem, and we’ll get back to you as quickly as possible

What can I expect if I buy one of your products?2018-12-29T20:25:18+00:00

The purpose of each of our products is clear – we aim to provide you with world class training in the specific area you have purchased the program in – whether it’s health, fitness, performance, productivity, mindset or leadership. Now we can’t do the work for you, that’s clearly up to you. But we have constructed each of our products in such a way that if you immerse yourself in the program (by acquiring the knowledge, doing the work, practicing your acquired skills), we know that you’ll be transformed in this specific topic.

Upon purchasing a product, we’ll be following up with you regularly by email to check on your progress. We’re not one of those silly companies that takes your money and literally ignores your results. We have a goal that 80% of our clients complete our programs and implement their new world class skills into their daily regimes. That means we’ll be supporting you every step of the way.

How much are your online products and programs?2018-12-29T20:17:31+00:00

Each of our CORE programs (Evolution, Genius, Performance, Leader, Obsession) cost $247 each. When purchased together, as a complete package, it costs $997.

Note: this excludes any additional personal coaching package (see Coaching FAQ for further pricing details here).

Limitless LIVE, our monthly subscription program will cost $47 per month on a recurring basis.

 

What is ‘Limitless’ all about?2018-12-29T20:12:03+00:00

We believe in helping you make the impossible possible.

We believe in helping you become world class in anything.

We do this by providing world class products and services in the areas of health, fitness, performance, productivity and leadership.

Our programs and coaching are intensive. To become world class in anything takes blood, sweat and tears. Don’t ever underestimate the work that’s required. We believe that we’re different in that way. There’s no magic pill or hidden secret that we’re going to reveal to you. It’s down to some key critical success factors that must be applied daily through deliberate practice.

We provide the knowledge, the guidance and the world class coaching. The rest is down to you.

Is the focus of the free strategy call on health and fitness?2018-12-29T20:06:22+00:00

Predominantly yes! We’re looking to help you become world class – in health and fitness. Now that mean we have to explore different areas of your life that are currently holding you back from achieving your optimum condition, but you’ll be leaving the call with a minimum of 5 actionable strategies that you’ll be able to implement immediately.

Isn’t a free strategy call just a way to get me into one of your paid coaching programs?2018-12-29T20:00:35+00:00

If that’s the way you want to think about this, then perhaps we’re not best suited to work together.

I’d prefer to think of this as an opportunity to be one of a select few individuals who are willing to make the investment in their health and fitness and become truly world class.

Knowledge is everywhere. What’s unique is the coaching that we provide to transform that knowledge into a physical and mental transformation that could change your life.

What’s a free strategy call?2018-12-29T11:59:45+00:00

As the name suggests, it’s a zero-cost phone call between you and me to assess where you are with your health and fitness (and other areas in your life if necessary) right now, such that we can explore if we are a right fit to work with each other going forward. You will leave the call with a minimum of 5 actionable strategies that you implement in your life immediately to improve your health and fitness.

Don’t worry this will not be a sales call. Listen, if at the end of the call, you believe it’s been a complete waste of time, then no problem – I’l be sharing with you one of my online training programs for free. Seem like a fair deal?

What can I expect if I am a member of your coaching program?2018-12-29T11:45:38+00:00

One phrase trumps everything – ‘world class’. You’ll receive ALL of the following as a member of one of our Evolution Coaching programs:

  1. world class knowledge
  2. world class transformational coaching
  3. world class attention and customer support
  4. world class tracking tools

The full feature list of what’s available for each of the Evolution Coaching pricing tiers can be found here.

 

Do you offer a discount if I want a prolonged coaching period?2018-12-29T11:41:09+00:00

Yes, we offer a variety of packages for PREMIUM and ULTRA Evolution Coaching including:

  1. Monthly coach retainer once the initial 12 weeks have expired (please discuss with your coach).
  2. Up-front discount for a 6-month or 12-month coaching period (please discuss with your coach during the initial strategy call if this is a preferred option).

Listen, we want you to become world class. If there’s an option that you’re looking for that hasn’t been laid out for you, please speak to your coach to see what can be done to support your personal needs.

How long is your coaching program?2018-12-29T11:33:55+00:00

Evolution is a 12 week coaching program (for each of the CORE, PREMIUM or ULTRA) levels. After this period has expired. you can renew your plan on a 3 month retainer at a reduced price (than the initial start-up fee).

What is your refund policy for your coaching?2018-12-29T11:29:40+00:00

We offer a 30-day no questions asked 100% refund on our CORE program only. No refund is offered for the PREMIUM or ULTRA coaching programs.

The rationale for this is simple. You may find that the online-only (CORE) training program is not exactly what you are looking for, and since this program does not require any time investment for our coaches, it’s possible to offer a no-quibble money back refund within a 30 day period after purchase.

A significant element to both the PREMIUM and ULTRA programs is time spent between you and the coach. This is time that cannot be recovered by either party. We know that our coaching is world class. If you’re willing to do the work, we know you’ll get unbelievable results.

Do you offer a guarantee with your coaching program?2018-12-29T11:19:25+00:00

We strongly believe that the coaching we provide is nothing short of world class. To ensure we create the perfect ‘coach – client’ relationship, however we have a free introductory 30 minute no obligation strategy call. If we’re not suited for each other (you don’t think my coaching style is appropriate for you, or you’re not in a position to be ready for coaching or transformation) then we can say our goodbyes and depart as friends with only 30 minutes spent and no money spent.

Coaching success for the client is only as good as the work the client puts in. The more time, effort, blood, sweat & tears he invests, the likelier change will be permanent.

The Limitless team cannot do that work for you. Our coaches can only provide you with world class knowledge and world class transformation strategies. The rest is down to you my friend. It must come from within. As such, we cannot offer any guarantee with our Evolution Coaching program.

What’s the pricing for your coaching?2018-12-29T11:21:05+00:00

Evolution Coaching comes at three pricing levels:

  1. CORE: $247 one off payment
  2. PREMIUM: $997 per every 3 months
  3. ULTRA: $4997 per every 3 months

More details about what features are available within each pricing level, please go to our pricing table page.

What exactly do you coach?2018-12-29T11:20:39+00:00

Evolution Coaching allows you to optimise your health and fitness & make it permanent, all without the need for diet restriction or spend a silly amount of time at the gym. Our principles focus on the following key principles:

  1. A primal lifestyle (eating real foods, avoiding grains & vegetable oils, resistance training, and resting well). This knowledge is the foundation to how you can successfully eradicate excess fat, eliminate brain fog, reduce chronic inflammation, all whilst improving your physique, fitness and overall well-being.
  2. Permanent change requires an awareness of why we do what we do, and why we choose to do things when we know they’re not the right thing to do. Using the latest understanding of neuroscience, we dive into how to eliminate the stuff that’s not supporting you whilst simultaneously implementing new, constructive habits.

The initial coaching period is for 12 weeks since this, we believe, is this minimum period required to ensure change is not just temporary (that’s why 95% of all diets fail), but instead, permanent.

After the initial 12 week period, Evolution Coaching can be continued on a monthly retainer.

Evolution Coaching can be purchased at three different pricing levels, dependent on the level of personal attention and support required. More details can be found here.

 

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